FAQ

BEESWAX CANDLES

 

Are your beeswax candles 100% pure beeswax?

Yes.

Every single one of our beeswax candles

uses 100% pure beeswax gathered from the UK.

We do not mix any other waxes or fillers with our beeswax.

 

Are your candle wicks 100% cotton?

Yes.

All of our beeswax candles use organic 100% cotton wick.


What are the benefits of using this product?

They are real beeswax candles and they smell wonderful.

They do not emit toxins into the air

you breathe yet they freshen the air in your house.


Is there a scent? If so, what is the scent from?

Bee Zero Waste never adds fragrance to our 100% Pure Beeswax Candles.

The light honey fragrance that does exists

comes from the natural scent of the beeswax. We let the bees choose the scent

 

What does "pure scented" mean?
No added scents. Only natural scent of bees wax.

 

How long should they burn for?

Classic pillar beeswax candle:

100mm x 50mm - 24 hours

150mm x 50mm - 40 hours

200mm x 50mm - 55hours

100mm x 60mm - 40 hours

150mm x 60mm - 60 hours

200mm x 60mm - 90 hours


What is the height and diameter of classic pillar candles?

100mm x 50mm,

150mm x 50mm,

200mm x 50mm,

100mm x 60mm,

150mm x 60mm,

200mm x 60mm.

 

Why doesn't the size you list match perfectly with the candle I received?

We make all of our beeswax candles by hand.

The dimensions listed are an approximation

and will vary slightly for each candle.

Please consider each candle a work of art.

We make outstanding candles, but we are humans, not machines.

 

Why don't my burn times match your listed burn times?

We've always clearly stated that burn time is not a guarantee,

but rather a conservative estimate based

on our testing of hundreds of beeswax candles.

Results will vary somewhat based

on your environment and burning preferences.

Proper wick maintenance helps too.

We hear this type of feedback from our clients occasionally,

that our candles didn't burn as long as they wanted them to.

This is understandable, everyone wants to get the most value for their money.

However no one offers the exact times they've recorded,

just their feelings that they were burning too quickly.

We do respect your thoughts on the matter,

but know that we base our burn times on timed calculations

not our personal feelings.

We've found that a person's sense of time can vary greatly,

depending on many environmental, emotional, and physical factors.

Time flies when you are having fun!

And just the opposite when you aren't.

While we can't guarantee a person's perceived sense of time

will match with actual time,

we do guarantee our candles will be the best candles you have ever purchased!

If you are unhappy with their performance,

just let us know and we'll make it right.

 

Our candle's listed size:
The candle sizes we list are taken from the mold’s size,

not the finished candle's size.

This is typical in the hand-made candle industry.

We adhere to this standard for consistency.

We aren't trying to trick you, honest!

 

Why all solid beeswax candle sizes vary:
A beeswax candle shrinks as it cools,

making it more art than science for final sizing.

The cooling process varies for each candle due to slight temperature variations

in the molten beeswax, ambient air, and the candle mold.

 

Can I leave the label on my candle?

As soon as you plan to burn your candle, please remove the label.

 

Do you add chemicals to your beeswax candles?

No.

We do not add chemicals to our beeswax.

All of our wax is 100% pure and natural.

 

Can I use a hurricane container around your pillar candles?

Our beeswax pillar candles are not recommended for use

in a hurricane glass or other tightly fitting containers.

Beeswax has a high melting point and burns at a hotter temperature

than other waxes; using a hurricane container creates a convection effect

by both disturbing the air flow around the candle

(causing smoking wicks that burn too fast)

and retaining extra heat inside the glass

(causes dripping and eventually the pillar walls to collapse).

 

Do you add colours to your beeswax candles?

Yes and No.

 

No: Our naturally coloured beeswax candles

do not contain any dyes or additives.

The raw beeswax we use comes from the hive as a light golden yellow colour.

 

Yes: In September 2021 we created new BLACK beeswax candles.


Are they yellow inside too?

Yes!


Do these drip when burning?
No.

 

The smoke from these is non-toxic ?
Definitely, non-toxic at all.

 

Why are my beeswax candles different shades of yellow?

Our beeswax is always golden with a light honey scent,

but because it is a natural product, variation in colour and scent is normal.

These characteristics are dependent upon

the plants from which honeybees collect pollen and nectar.

Flower blossoms and crops like canola result in light yellow colours

and light honey scents.

 

Bloom? What's the white cloudy film on my beeswax candle?

This white film, called bloom, is normal and occurs to all pure beeswax.

This is caused because some of the components

of the beeswax migrate to the surface,

and will appear a few weeks to a few months after the candle is made.

Bloom can be easily removed by wiping the candle with a soft cloth,

applying gentle heat with a hair dryer, or placing the candle in warm sunlight.

Even though the bloom is easily removable,

many people actually desire this effect as it tends to give

the beeswax candle a unique and rustic look and feel.

Bloom on a candle means it's 100 % pure beeswax!

This is an easy way to verify your pure beeswax candle really

is 100% beeswax.

 

Is it OK to ship my beeswax candles in hot/cold weather?

Yes, beeswax is very resilient.

We've ship year-round all over the world without any issues.

 

Do you make all of the beeswax candles that you sell?

Yes.

Every single beeswax candle we sell is made by hand, by us,

in our warehouse located in Leicester, United Kingdom.

 

Do you sell your raw materials: beeswax, honeycomb sheets, molds, wick, etc?

At this moment we sell only pine resin & candelilla wax.

 

What is the difference between beeswax and paraffin candles?

Paraffin is a toxic product of the oil industry.

Paraffin candles are cheaper than beeswax candles,

but they are made from a non renewable resource: petroleum.

Burning them gives off many of the same toxic fumes found in auto exhaust.

Paraffin candles are relatively short burning, excessively drippy,

and produce a disorganized light spectrum similar

to old-fashioned incandescent bulbs.

The petrol soot they produce can eventually stain surfaces in your home.

They are often filled with artificial fragrances and colours which also produce toxins and stains when burned.

 

What makes beeswax candles better than other kinds?

BEE Zero Waste beeswax candles

burn longer than other kinds of candles and do not drip.

Beeswax candles emit a bright,

healthful light with the same light spectrum as the sun.

They also emit negative ions that actually clean the air

and invigorate the body.

Beeswax candles are naturally scented by nectar of flowers

and honey packed into the honeycomb from which they are made.

They come from a 100% natural and renewable resource: beeswax.

 

What are your shipping and returns policies?

Check here for all the information on our shipping and returns.

If you have a question do not hesitate to contact us.

 

Where can I get Bee Zero Waste candles?

We make it as easy as possible for you

to shop our 100% pure beeswax candles — online.

You can find us on Amazon, Etsy, Ebay and of course our official website.